Frequently Asked Questions

Most repairs take less than 1 hour, depending on the issue. Simple repairs like screen or battery replacement usually take 30–45 minutes. More complex repairs like water damage or motherboard repair may take longer. We always aim for fast and efficient service without compromising quality.

It's simple! You book a slot online, our technician contacts you to confirm, then arrives at your location with all necessary tools and parts. Your phone is repaired on-site — you don't need to go anywhere. We service areas within Tarlac City and nearby locations.

Yes, we recommend you be present during the repair process so you can see the work being done and receive updates. Most repairs are quick, so it won't take much of your time.

In rare cases where the repair requires specialized equipment or parts we don't have on hand, we'll inform you upfront and make arrangements to bring the unit in for further diagnosis. We will never charge you without your approval.

We repair almost all phone models, including iPhone, Samsung, OPPO, Vivo, Realme, Xiaomi, Honor, Tecno, Infinix, Huawei, Asus, and Nokia. If you're unsure whether we cover your device, just contact us and we'll confirm!

Currently, we specialize in smartphones. Tablet repair may be available on a case-by-case basis. Please contact us first to discuss your specific device and issue.

We use high-quality tested parts that ensure your phone works properly and reliably after repair. We source from trusted suppliers and test every part before installation. For Apple devices, we can also source OEM-grade parts. We'll always inform you about the part type and pricing upfront.

Our technicians test all parts before and after installation. We demonstrate that your phone is fully functional before we leave. If any issue arises within the warranty period, we'll address it at no additional cost.

Yes! All repairs come with a service warranty. If the same issue recurs within the warranty period, we'll repair it again at no extra charge. Warranty terms vary by repair type — ask your technician for details during booking.

Pricing depends on the device model, the type of repair, and the parts needed. We provide a quote before starting any repair — no hidden charges. Use our voucher form to get up to 20% off! For specific pricing, reach out to us through the booking form.

We accept cash and major e-wallets including GCash and Maya. Payment is made after the repair is completed and you're satisfied with the results.

If we are unable to repair your phone after diagnosing it, there may be a minimal diagnostic fee. We will always inform you about this before any work is done and never charge without your approval.

Simply fill out the voucher form on our homepage with your name, phone number, and email. Your voucher code will be sent to your email immediately. Present this code when booking your home service repair to get up to 20% off.

Yes, the voucher is valid for all our repair services. It applies to your total bill. The voucher is valid for one use per customer and has a limited validity period — check your email for the expiry date.